Last updated: September 2026
At Orgonique, we are committed to making your shopping experience simple and reliable. We carefully process and package every order of our Himalayan Shilajit Resin for secure delivery.
Free Shipping
We offer FREE shipping on all orders of PKR 6,000 or more.
Orders below PKR 6,000 may be subject to a shipping fee, which will be displayed at checkout before you complete your purchase.
Order Processing
Orders are generally processed within 1–3 business days after payment is successfully received.
During periods of high order volume, promotions, or public holidays, processing may take slightly longer. We appreciate your patience while we prepare your order.
Delivery Time
Delivery times depend on your location and the shipping service used.
For orders within Pakistan, estimated delivery is generally:
3–7 business days
Please note that these are estimated delivery times and are not guaranteed. Delivery may take longer in remote areas, during public holidays, adverse weather, or due to circumstances outside our control.
Order Tracking
Once your order has been dispatched, you may receive a shipping confirmation and tracking information, where available.
You can use the tracking information to monitor your shipment's progress.
Incorrect or Incomplete Delivery Information
Please make sure your name, phone number, shipping address, and other delivery information are accurate before placing your order.
Orgonique is not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated information provided by the customer.
If you notice an error in your shipping information after placing an order, please contact us as soon as possible. We will do our best to assist you, but changes cannot always be guaranteed once an order has been processed or shipped.
Delayed, Lost, or Damaged Orders
Although we take care to package orders securely, shipping delays can occasionally occur due to circumstances beyond our control.
If your order appears to be significantly delayed, lost, or arrives damaged, please contact our customer support team with your order number and relevant details so we can investigate and assist you.
For damaged deliveries, we may request photographs of the package and product to help us assess the situation.
International Shipping
If international shipping is available for your location, delivery times, shipping charges, customs requirements, duties, and taxes may vary by destination.
Customers are responsible for any applicable customs duties, import taxes, or other fees imposed by the destination country, unless explicitly stated otherwise at checkout.
Customs clearance can also cause delays that are outside Orgonique's control.
Customs & Import Regulations
Customers ordering from outside Pakistan are responsible for ensuring that the ordered product can legally be imported into their country.
Orgonique is not responsible for shipments delayed, refused, returned, or confiscated due to local customs regulations or import restrictions.
Contact Us
If you have questions about your order or shipping, please contact us through our Contact Us page and include your order number so we can assist you as quickly as possible.